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Our Culture

Building a sustainable business

Our Values

Our Core Values of Safety, Excellence, Customer Focus, Integrity, Collaboration and Respect are the guiding principles that we use across the Group to underpin decision-making, guide our conduct and define our culture. By working together with these Values every day, we build a sustainable business that is more successful and a better place to work.

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    Safety

    THE SAFETY AND WELLBEING OF OUR PEOPLE IS OUR FIRST CONSIDERATION

    We care about people. We look after our own safety and help others to stay safe. Staying alert and anticipating danger, we report hazardous situations and prevent accidents before they occur. We are proactive and look after our own wellbeing.

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    Collaboration

    WE ARE MORE SUCCESSFUL WHEN WE TRUST EACH OTHER AND WORK TOGETHER

    We all bring unique qualities, and together a diverse team delivers much more than a collection of individuals. When we help others to feel included in the team, everyone has the opportunity to make their voice heard. Building relationships across the business allows us to work together, share our expertise and help others.

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    Customer Focus

    CUSTOMERS ARE AT THE HEART OF OUR BUSINESS

    Our expertise, professional insight and passion are key to our success. We manage every stage of our interaction with external customers to ensure successful outcomes and good future relationships. We all have a customer to support, either external or internal. We achieve extraordinary results for our external customers by delivering on our commitments to our internal customers

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    Excellence

    WE APPROACH CHALLENGES WITH PASSION, AIMING FOR EXCELLENCE IN EVERYTHING WE DO

    The pursuit of excellence is a never-ending quest. No matter how much we may improve, we continuously strive for further improvements to build a sustainable business for the future. We must constantly grow our own skills and use our strengths to drive higher performance and a sense of personal achievement.

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    Respect

    EVERYONE MATTERS, BOTH INSIDE AND OUTSIDE OUR COMPANY

    People are important to us, and how we treat each other every day creates our experience of working here. We listen with respect because people feel valued when they feel heard and understood. Taking different and diverse perspectives into consideration, helps us generate new ideas and make better decisions. We are respectful of the natural environment and the local communities in which we operate.

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    Integrity

    WE WORK IN A WAY THAT IS FAIR AND HONEST, AND WE DO THE RIGHT THING AT ALL TIMES

    We take pride in our commitment to integrity because success only matters when achieved fairly. We believe that winning with integrity leads to sustainable success. Fairness is important, we respectfully challenge where we see wrongdoing and ensure that everyone lives by our Values.

beach in cornwall

An international business, rooted in Cornwall, hybrid working around the world


With 60+ locations around the world, we are a truly global business, with our historical roots still based in the picturesque town of Falmouth on the coast of Cornwall in southwest England. This allows us to offer our teams a uniquely inspiring hub from which to develop their careers, with opportunities to work remotely and further afield too.

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